We invite you to bring your expertise and energy into play as you assist our department in delivering effective internal communications and documentation to our global stakeholders across Ramboll. To succeed in this role, you must have good communication skills and a structured and proactive approach to your work.

Are you our new Documentation specialist with interest in IT and change management? Click the apply-button to send your application.

Inviting bright minds

Do you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945. Together, we lead and leave a positive impact on societies, companies and people around the world.

You will join our ERP Solutionsdepartment

As our new IT Documentation Specialist, you will be part of a department with 30 colleagues, working in cross-functional and international teams (Denmark, India, UK and US). We implement, manage and support Ramboll’s business applications for approximately 16,500 users. The business applications include Biztalk and our ERP system (Maconomy, Basware, Rydoo Expense & MS CRM). An important part of our job is to support a One Company approach.

You will join a passionate team of business consultants, project managers, analysts, integration specialists and application developers. We have a strong culture based on collaboration and high employee satisfaction. We offer you an informal work environment with the opportunity to learn and have fun at the same time.

Your key tasks and responsibilities will be to

• Create end-user documentation and communication materials; Q&As, written quick guides and video tutorials together with the support team and subject matter experts.
• Create PPT presentations together with business consultant teams on ongoing projects
• Help create system documentation and release notes for system changes.
• Take on the role of a librarian through tasks such as archiving, structuring and versioning of documents
• Share administration of our intranet pages (SharePoint) and Yammer groups.
• Do ad-hoc tasks that evolve out of implementation and support work.
  

Your starting point for constant growth

From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, your starting point is

• You have ideally 1-2 years of experience in a similar job and have worked with IT documentation and end user materials.
• You have a structured approach, good communication skills (both verbal and written) and strong attention to detail, graphic design and formatting
• You have a flair for targeting content and language to recipients.
• You can translate technical descriptions into a business/end-user context. You use your analytical skills to dissect key points, and your communication skills to express content in a user-friendly way.
• You are IT savvy and have a general interest in IT (in Microsoft applications as well as general application usage).
• Excellent skill set using Microsoft Word, Power Point.
• As we are a global team working for a global company, proficiency in English is a must.
  

Personal qualities that will help you succeed in this role include

• You are outgoing, able to drive tasks by yourself, and can work on different topics simultaneously. You enjoy working in fast-paced environment and know how to prioritise your tasks.
• You like being a part of a team, and you can collaborate with various stakeholders and are able to share and listen.
  

Welcome to our Support Organisation

In Ramboll’s Support Organisation we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organisation to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets.

Ramboll in India

Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture.

How To Apply

Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are available to start. We look forward to receiving your application.