Eligibility: Legal background is mandatory. Teaching, coaching, counselling or customer service (client-facing) experience would be relevant, although not mandatory.

Responsibilities:

• Making calls to learners (daily targets)
• Monitor feedback and issue resolution
• Career guidance to learners (training will be given)
• Mentor learners and help them with their queries
• Internal coordination with course teams

Requirements of the role:

• Graduate in any field with 1 to 3 years of relevant experience in teaching, coaching, counselling or customer service (client-facing).
• Excellent oral communication skills especially on the phone
• Ability to interact with people and establish a rapport quickly
• Coachable, responsible and willing to learn and work hard
• Know-how to use Microsoft Office (Word, Excel, PowerPoint)
• Familiarity with Google Apps (Docs, Slides, Sheets, Meet)
• Ability to work dynamically and adapt to role changes
• Time-management skills
• Ability to work congenially with a team

Apply if you have experience or interest in teaching/coaching/counselling.

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