Responsibilities

• Manage contract with vendors, clients, partners, service providers and other third parties
• Liaising with various stakeholders and advising on contractual mandates, closure of contracts, reviewing contracts to ensure compliance and assist in resolving contractual issues.
• Manage and assist regulatory audit and exam preparation and responses
• Managing licensing process and procedure, renewal, documenting and tracking requirements
• Understand business lines, operational areas, products and services and keep abreast of changes (new products, services or business practices)
• Conduct account level reviews and root cause analysis related to consumer inquiries and business-based matters
• Conduct process level reviews, track process improvement opportunities or updates, and assist in trend analysis development and reporting  
• Conduct audit and periodic reviews of department procedures to ensure compliance with federal and state laws and regulations
• Identifies process improvement opportunities based on analysis conducted and recommends operational best practices
• Ensures appropriate departmental compliance training is conducted and assists with preparation of in tracking analysis development and reporting
• Creating an inspiring environment with clear team goals, managing tasks and setting deadlines for the team
• Responsible for supervising, managing and motivating team members on a daily basis
• Conduct or direct internal investigation of compliance issues
• Assist in the review and preparation of reports regarding compliance operations and progress, quarterly and annual meeting materials
• Assists in ensuring records are in order and comply with regulatory and internal retention guidelines.
• Demonstrates capability in gathering data and drawing conclusions on compliance analysis results
• Performs a variety of duties as required by the position and/or assigned
• Working knowledge of consumer laws and regulations

Qualifications

• A self-starting individual
• Bachelor's or master’s degree in Legal Studies or related field
• 5 to 8 years of financial institution experience is recommended, or related / equivalent
• LPO function management experience required
• Working knowledge/experience in US regulatory environment is preferred
• Ability to identify and assess compliance risks required
• Exceptionally strong analytical, organization and research skills
• Demonstrated reasoning and critical thinking skills with the ability to define problems, collect data, establish facts, and draw valid conclusions in order to make recommendations to management
• Must maintain confidentiality and exercise discretion in performing daily duties
• Project management experience is necessary to work effectively in a high-pressure environment with time constraints
• Must be proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint etc.), Adobe, and possess other computer-related skills
• Strong writing and presentation skills are required
• Attention to detail is necessary for accurately performing tasks
• Excellent interpersonal and communication skills are necessary for maintaining effective relationships with employees and business unit management

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